Pronto Meats ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.prontomeats.co.zw (the "Website"), or interact with our services.
By using our Website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that is necessary to provide you with our products and services. This may include:Personal Information You Provide to Us:
- Contact Details: Your name, phone number (for WhatsApp/Calls), and physical address (for deliveries).
- Order Details: Information related to your purchases, including custom cuts and bulk order specifications.
Information We Collect Automatically:
- Usage Data: Like most websites, we may collect non-personal information about how you access and use our Website, such as your IP address, browser type, pages visited, and the time and date of your visit. This is typically done through analytics tools to help us improve our service.
2. How We Use Your Information
We use the information we collect for various purposes, including to:- Process and fulfill your meat orders, including custom and bulk requests.
- Arrange and carry out deliveries to your specified address.
- Communicate with you about your order, answer your inquiries, and provide customer support.
- Improve our Website, products, and services by analyzing usage trends.
- Comply with any legal obligations we may have.
3. Data Sharing and Disclosure
Your privacy is paramount. We do not sell or rent your personal information to third parties. We will only share your information in the following limited circumstances:- With Our Staff: To prepare your order and provide service.
- With Our Delivery Partners: To ensure your order can be delivered to your address.
- For Legal Reasons: If required by law or in response to a valid legal request.
4. Data Security
We are committed to protecting your data. We implement reasonable administrative and technical security measures to help protect your personal information from loss, theft, misuse, and unauthorized access. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.5. Use of Cookies
Our Website may use "cookies" (small text files stored on your device) to enhance user experience and analyze site traffic. You have the option to accept or refuse these cookies and can modify your browser settings to refuse cookies if you prefer.6. Your Rights
You have the right to inquire about the personal information we hold about you. You can also request that we update or delete your information by contacting us directly.7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.WhatsApp/Call: +263 78 622 8702 | +263 78 110 6801
Visit Us: Zengeza 2 Shops Centre (Opposite Nyatsime Beerhall)
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